Niche Fragrance Trainer - Uae & Gcc

Country :
United Arab Emirates
Region :
Town :
Category :
Human Resources
Contract type :
Availability :
Full time

Job description

The Al Tayer Beauty Division has a new opening for a Niche Fragrance Brand Trainer based in Dubai.

Amongst our portfolio, we have The Fragrance Kitchen, Memo, Bond No 9, Penhaligon's, and Diptyque to name a few.

This role will involve designing and delivering product training programmes to support the organisations development.

The role will include, but not be limited to:

Identifying training and coaching needs throughout the division..

Adapt the brand training manuals and design suitable training materials for the store staff to enable them to render high quality customer service in the stores.

Conduct the brand induction programme, as required, for new joiners by providing them in-depth information on the products, job responsibilities, customer service standards and policies and procedures.

Issue progress reports to document work progress and gather feedback from the participants as well as their Supervisors/ Managers to assess the effectiveness of training, its impact on staff performance.

As a Brand Trainer you should have excellent presentation, communication and interpersonal skills with experience in various aspects of training - planning, designing, delivery and administration. You should also have good organizational and planning abilities including the ability to deal with/work under pressure and tight deadlines.

Required Skills:

Experience in Retail

Graduate in any discipline

2-3 years relevant experience

a qualification in training/HR is desirable

Arabic language skills is highly desirable