All job offers Consulting - Audit

INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. What you'll be doing At Chalhoub we express the exceptional! Working as a Client Advisor you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. Key Responsibilities Represent the brand by communicating its values and philosophy thouthrough activities and interactions with customers and other team members Promote the Group’s loyalty program (MUSE) and increase enrolment rate and new customer acquisition Build and maintain guest experience standards in order to build strong loyalty. Ensure efficient collection of customer data in adherence to the marketing team. Collect data on customer behaviour, top sellers, and slow movers to support business reviews. Maintain and understand customer purchasing patterns and behaviours, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities Stay up to date with the latest fashion trends, social media campaigns, products and competitors, brand’s different online (website, app and social media) offerings and activities and promote them to customers Participate in the brand’s events and support with in-store marketing events and activations. Achieve individual and collective sales targets and ensure all sales and operational policies and procedures are followed and maintained. Customer Centricity Executing and promoting exceptional customer service and relations in stores and customer home visits Attend to customer needs, sales, special order and repairs. Support in-store customer experience. Communicating with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpass customers’ expectations. Use clienteling techniques, omnichannel approach and tools to connect virtually with customers, build a one-on-one relationship based on trust and human touch and drive loyalty. Such techniques and tools include messaging, (virtual) shopping appointments, etc. Operational Excellence Prepare and process e-commerce orders’ fulfilment from the store within the set SLAs in terms of time and quality. Demonstrate a strong understanding and leverage available technology tools when available to support customer experience in and outside of the store (Clienteling app, CRM, OMS, etc.) Maintain all operating standards as per the brand’s VM guidelines and SOP’s. Provide feedback on store functionality What you'll need to succeed Strong English communication skills Arabic language skills would be a plus What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Objective: The position is responsible for executing regulatory frameworks, licensing requirements, brand registrations, and statutory mandates across jurisdictions. The Executive - Regulatory & Compliance will coordinate documentation, assist with regulatory submissions, and ensure data accuracy and timely reporting in adherence to compliance standards. Key Responsibility: Regulatory Documentation & Submissions Prepare, compile, and track regulatory documentation for product registrations, license renewals, and approvals with UAE authorities. Maintain accurate dossiers and compliance records, ensuring completeness and timeliness for all brands. Compliance Monitoring & Updates Monitor and log regulatory changes in relevant GCC and UAE frameworks (ESMA, SFDA, DM, CBUAE, etc.) and support timely internal updates. Assist in execution of internal spot checks and audits to ensure compliance with procedures and product standards. Reporting & Tracking Maintain compliance trackers, renewal schedules, and submission logs. Generate periodic compliance status reports and dashboards for escalation as needed. Cross-functional Coordination Liaise with Merchandising, Quality, Logistics, and Legal teams to ensure adherence to labeling, packaging, and distribution regulations. Coordinate with suppliers, testing labs, and vendors to collect Certificates of Compliance, test reports, and declarations. Support Regulatory Audits & Inspections Assist during regulatory inspections by compiling requested documentation, liaising with internal teams, and tracking audit responses. Facilitate document requests and follow-ups from authorities. Policy & SOP Adherence Support review and updating of internal regulatory SOPs. Escalate potential non-compliance issues and recommend corrective actions. Desired Experience: Bachelor's degree in Law, Business Administration, Science, or related discipline. 1-3 years of experience in regulatory affairs, compliance support, or documentation roles, ideally within retail, cosmetic, or FMCG sectors. Proficient in Microsoft Office (Excel, Word) and experience using compliance or project tracking tools. Excellent attention to detail, organizational skills, and record-keeping capabilities. Strong communication skills and ability to coordinate with internal teams and external regulators.

Objective: The position is responsible for executing regulatory frameworks, licensing requirements, brand registrations, and statutory mandates across jurisdictions. The Executive - Regulatory & Compliance will coordinate documentation, assist with regulatory submissions, and ensure data accuracy and timely reporting in adherence to compliance standards. Key Responsibility: Regulatory Documentation & Submissions Prepare, compile, and track regulatory documentation for product registrations, license renewals, and approvals with UAE authorities. Maintain accurate dossiers and compliance records, ensuring completeness and timeliness for all brands. Compliance Monitoring & Updates Monitor and log regulatory changes in relevant GCC and UAE frameworks (ESMA, SFDA, DM, CBUAE, etc.) and support timely internal updates. Assist in execution of internal spot checks and audits to ensure compliance with procedures and product standards. Reporting & Tracking Maintain compliance trackers, renewal schedules, and submission logs. Generate periodic compliance status reports and dashboards for escalation as needed. Cross-functional Coordination Liaise with Merchandising, Quality, Logistics, and Legal teams to ensure adherence to labeling, packaging, and distribution regulations. Coordinate with suppliers, testing labs, and vendors to collect Certificates of Compliance, test reports, and declarations. Support Regulatory Audits & Inspections Assist during regulatory inspections by compiling requested documentation, liaising with internal teams, and tracking audit responses. Facilitate document requests and follow-ups from authorities. Policy & SOP Adherence Support review and updating of internal regulatory SOPs. Escalate potential non-compliance issues and recommend corrective actions. Desired Experience: Bachelor's degree in Law, Business Administration, Science, or related discipline. 1-3 years of experience in regulatory affairs, compliance support, or documentation roles, ideally within retail, cosmetic, or FMCG sectors. Proficient in Microsoft Office (Excel, Word) and experience using compliance or project tracking tools. Excellent attention to detail, organizational skills, and record-keeping capabilities. Strong communication skills and ability to coordinate with internal teams and external regulators.

Key Responsibilities: Policy Compliance Understand, comply with, and promote organizational policies and procedures. Ensure that all store operations adhere to the company's standard operating procedures (SOPs). Audit Execution Conduct store audits throughout all Apparel Group UAE stores. Perform quarterly visits to retail stores as per the approved plan, conducting operational, financial, and compliance checks. Audit store image presentation, merchandising, staff presentation, stock control, and customer service procedures in alignment with brand standards. Risk Management and Reporting Identify and recommend improvements to mitigate risks and optimize operations. Document findings in detailed audit reports, supported by evidence and proper documentation. Discuss audit findings and concerns with store managers and report them to management. Employee Engagement Educate store managers on the importance of accurate and complete record-keeping. Participate in training new hire associates on retail store audit procedures. Confidentiality. Maintain confidentiality of company information and audit findings. Additional Duties Address issues raised by store personnel and recommended solutions to management. Undertake additional responsibilities as assigned by the department head. Qualifications and Skills: Educational Background: Bachelor's degree in Accounting, Finance, Business Administration, or related field. Experience: Proven experience in auditing, retail operations, or related roles. Technical Skills: Proficiency in Microsoft Office Suite and familiarity with audit management tools. Key Competencies: Attention to detail and strong analytical skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Organizational and time management skills to meet deadlines.Physical Requirements: Ability to work varied hours/days as needed. Capability to stand for extended periods, observe activities within the store, and perform assigned duties.

INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. What you'll be doing Our Perfumes Consultant is responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards and is responsible for giving perfume advice to their clients and guiding them through perfumes and allergies routines with suitable products. Key Responsibilities Drive the business: Represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members Generate sales, while achieving line and sales targets, using fragrance and ensure all sales and operational policies are followed. Maintain a solid and accurate customer database to build strong relationship with customers and create future potential selling opportunities Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition To have an understanding of brand’s online offers and activities Participate to the brand’s events when required inside or outside the store and push fragrance sales during events, promotions and launches. Be flexible to support other stores and team members when required Stay ahead of latest trends, products and competitors Customer Centricity: Take ownership of the customer’s experience by delivering an exceptional service and brining to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert’s advice, proactively catering to customers’ needs, interests and preferences. Demonstrate usage and benefits of various brands and products in alignment with the retail policies. Use clienteling techniques and tools to virtually connect with customers, build one-on-one relationships based on trust to drive loyalty. (Such techniques and tools include messaging, (virtual) shopping appointments, etc.) Operational Excellence: Maintain all operating standards by ensuring merchandising levels, stock replenishment and organizing display as per the brand’s VM guidelines Report stock shortages using the stock order form and ensure stock receipt as per set procedures. Generate and maintain daily sales reports, post launch sales tracking and sell-out tracking at store level Prepare and process e-commerce orders’ fulfillment from the store within the set SLAs in terms of time and quality Demonstrate understanding of the available technological tools and use them to enhance the customer experience both in and out of the store (Clienteling app, OMS, etc.) Attend all kinds of product FR product knowledge trainings provided by the brand, company (levelled at Chalhoub University) and on Axonify in order to improve their performance/ skills. What you'll need to succeed 0-2 years’ experience in the beauty industry What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Objective: The Specialist/Consultant Dermatologist is responsible for diagnosing and treating patients with dermatological conditions, providing expert advice on skin health, and performing medical, surgical, and cosmetic dermatology procedures. This role involves delivering personalized care to patients, conducting specialized procedures (such as laser treatments, chemical peels, Botox, and fillers), and ensuring compliance with DHA regulations and clinic policies. Key Responsibility: Clinical Dermatology Diagnose and manage a wide range of dermatological conditions including acne, eczema, psoriasis, dermatitis, infections, and pigmentation disorders. Conduct thorough skin assessments and prescribe appropriate treatment plans based on clinical evaluation and diagnostic results. Aesthetic & Cosmetic Dermatology Perform aesthetic procedures such as Botox, dermal fillers, chemical peels, mesotherapy, PRP, microneedling, and laser-based therapies in accordance with patient needs and safety protocols. Provide pre- and post-procedure consultations and manage aesthetic outcomes to ensure patient satisfaction and procedural efficacy. Minor Dermatologic Surgeries Conduct minor skin surgeries including biopsies, excisions of moles, cysts, and other benign or suspicious lesions. Ensure aseptic techniques and adherence to procedural protocols to minimize complications and ensure rapid recovery. Regulatory Compliance & Documentation Maintain complete and accurate medical records in line with DHA documentation requirements. Ensure all medical practices comply with legal, ethical, and institutional guidelines governing patient care. Patient Experience & Collaboration Coordinate with nurses, aesthetic technicians, and patient care staff to ensure seamless service delivery and patient satisfaction. Educate patients about treatment options, expected results, and post-treatment care to support informed decision-making. Professional Development & Best Practice Stay abreast of advancements in dermatology, cosmetic technologies, and treatment protocols through ongoing education and peer collaboration. Ensure quality standards, evidence-based care, and ethical medical practice at all times. Desired Experience: Medical Degree (MBBS/MD) with a recognized specialization in Dermatology (MD/DNB). DHA license or eligibility as a Specialist or Consultant Dermatologist. Minimum of 5 to 8 years of clinical experience in dermatology, with demonstrable expertise in both medical and cosmetic dermatology. Certified in advanced cosmetic procedures including Botox, fillers, lasers, and other minimally invasive skin rejuvenation techniques. Valid Basic Life Support (BLS) certification.

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing As an Internal Audit Manager covering our Group, you’ll play a pivotal role in safeguarding and enhancing the Group’s operations. You’ll partner closely with the Vice President of Internal Audit to deliver the internal audit mandate across multiple business units and regions. From shaping our annual risk assessment to developing a dynamic audit plan, your insights will directly influence how we manage risks, optimize performance, and reinforce a culture of integrity and accountability. What you’ll need to succeed Strategic: Develop a thorough understanding of company policies and procedures and recommend enhancements or re-engineering of business operations to improve the overall internal control environment and align business units with the shared services. Support business units on advisory projects including the development or update of standard operating procedures, policies, DOA’s. RACI’s and other internal control and governance tools. Identify and propose effective and innovative audit techniques and tools in pursuit of the digital direction of the organization. Planning and execution: Understand the current state of processes and procedures adopted by the company and derive the process and risk universe of the commercial verticals, country operations, and shared services. Assist in evaluating business risks and making preliminary assessments based on knowledge gathered including financial exposure (i.e., materiality), quality of internal controls at both the entity level and process level, changes in management structure, prior audit results, and time or significant events since the last audit. Support the Internal Audit Director in developing the annual risk-based Internal Audit plan and time and resource allocation plans. Plan and allocate resources across the audit plan in accordance with skills and schedules (including in-house and outsourced resources). Oversee progress on engagements by attending key meetings with audit clients, reviewing working papers, and completed tasks of the audit team, and providing support and coaching where required. Work on special projects, complex internal audit engagements, or consulting engagements as directed by the Internal Audit Director. Coordinate and interact with audit and consulting firms. People management: Review the work of team members on a timely basis and thoroughly and constructively and ensure compliance with the department’s established standards and methodology. Complete engagement assessments for team members and provide one-to-one feedback. Work closely with the IA Director on the professional development plan of the IA team and assist in coaching and supporting where required. Demonstrate strong people management skills and qualities and actively build and foster a qualified and well-equipped team. Support in onboarding and induction of new Internal Audit team members. Business analytics and process improvement: Work closely with the corporate data analytics teams and the Internal Audit data Analytics Lead on designing continuous monitoring reports and propose ideas that support continuous auditing and exception reporting concepts. Constantly build awareness of business and economic developments and new pronouncements and standards, to identify their links and impact on the business. Work closely with the Internal Audit Director in preparing Audit committee quarterly reports to a high technical standard. What you’ll need to succeed You have 7 to 10 years of internal audit experience, ideally a blend of Big Four training and exposure to retail or family conglomerates within the GCC. You are an Arabic speaker. You have a proven track record of leading and delivering complex audits, from risk assessment and planning to execution and reporting. You bring strong knowledge of risk management, internal controls, and governance frameworks, along with practical experience preparing Audit Committee reports. You hold professional certifications such as CIA, CPA, or ACCA, and may complement them with C-Risk, CISA, or CFE credentials. You possess a deep understanding of IIA standards and accounting principles, underpinned by strong business judgment. You are a strategic thinker who can connect details to the broader organizational context. You are a confident and adaptive leader, capable of applying situational leadership and fostering a culture of accountability and growth. You build trust and credibility with ease, influencing senior stakeholders and collaborating effectively across multiple teams and geographies. What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.