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The Service Experience Coach will be responsible for ensuring accounts exceed their sales targets through working on the counters and leading by example to ensure excellence in product knowledge, exceptional high-touch service, whilst maintaining all hygiene standards. The position is required to work alongside Jo Malone London stylists through coaching/feedback and the execution of the Service Accreditation Programme. The Service Experience Coach will, as and when requested, assist with any Jo Malone London basic trainings and workshop as well as participate at retail and special events as necessary. Candidates must have experience working within fragrance, the luxury sector and preferably airport retail experience. Travel Retail is a fast-paced, dynamic, and entrepreneurial environment. Candidates should have a positive, flexible, hands-on, and committed approach. All applicants are required to speak fluent English and be based in Dubai. No relocation package is included Candidates might be required at times to travel within their role to meetings/conferences. This role is grade 7. Qualifications Experience in in-store and digital education Exceptional and proven coaching skills Excellent verbal and written communication skills, both in person and virtually Results driven & action oriented Excellence in execution Business acumen: good analytical and commercial skills Able to drive and facilitate change Experience in conflict and interpersonal interactions Extensive knowledge and experience in retail beauty industry Proven ability to build collaborative relationships with retailers, direct reports and peers Exemplifies our brand code of kindness Digitally-savvy: presence and experience in social media Job: Retail - Store Primary Location: Europe, Middle East, Africa-AE- Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 234349

INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. What you'll be doing At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive eNPS through people experience initiatives and culture Ensure adherence to VM guidelines and Standard operating procedures (SOPs)Ensure click and collect are conducted within SLAs (Service-level agreement)Ensure customer data is properly captured in adherence to marketing team requirements Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..Support with in-store marketing events and activations Keep abreast of all brand social media activities and campaigns Drive sell-throughs within the store Support in-store CX initiatives Provide input to what’s working well/what’s not working well within the store What you'll need to succeed Strong English communication skills Strong Arabic communication skills Prior experience with luxury customer service and clientelling Experience developing long-term relationships with clients Understanding of retail KPIs and consistent track-record of achieving targets What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

POSITION OBJECTIVE - Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales - Implement operating procedures at the store as per the company and Brand standards - Promote the Loyalty Program of the company for maximizing loyalty and repeat sales - Provide feedback to the Area Manager and Operations Manager with regards to employees and products Key Responsibilities - Brief and guide the staff on achievement of the daily / weekly / monthly sales target - Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss - Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs - Ensure minimal stock loss manage stockrooms - Implement the operating procedures at the store and ensure the brand and company's policies and procedures are adhered by all the staff at all the times - Apply creative techniques to achieve / exceed the store sales target - Ensure has the required stock levels to maximize the sales - Weekly audit the store administration and resolve discrepancies if any - Manage the daily roaster, leave and grievances of the retail staff - Maintain the visual merchandising standards at the stores all the time as per set VM standards - Promote the Club Apparel Loyalty Program of the company for repeat sales - Supervise the store and provide feedback to the Area Manager with regards to the employees and products - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be updated about the various brands of the group for suggestive selling to the customers - End to end store operations responsibility - Must be physically fit to stand for extended hours and heavy lifting

POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities - Must possess knowledge of varied cosmetics products and accessories - Demonstrate excellent make-up selling skills - Recommend and link customer specific products - Identify customer requirements and deliver excellent customer services - Brand representation at the required standards with updated product knowledge and minimized stock loss - Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms - Ensure awareness and vigilance at all times of security in the store without any negligence - Ensure the highest standards of housekeeping standards - Handle the POS (Point of Sale) / Billing Counter - Greet the customers and assist them in selecting the right product - Must be presentable and well-groomed at all the times - Tally money in the cash during the beginning / end of the shifts - Process the payments by cash / credit cards / vouchers / automatic debits - Issue receipts / refunds / change to the customers correctly - Convert the window shoppers to ultimate buyers - Promote the Club Apparel Loyalty Program of the company for repeat sales - Flexible to work for extended hours during the Sale / Festival period - Record the inventory inward / outward and maintain the report of the same - Must be updated about the various brands of the group for suggestive selling to the customers

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company's GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities. Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor's degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Job Announcement - Assistant Store Manager If you have ever dreamed of being part of the world's first jewelry company, this is your chance! Pandora is a multinational reality present in more than 80 countries and continues to strengthen its leadership position thanks to an expansion plan that provides new openings every year, involving more than 26 Stores in UAE and employs over 37,000 people worldwide. What does it mean for You? Career Opportunity: In a company that never stops growing and renewing, there are numerous development opportunities for you as well. Did you know that over 90% of Vice Store Managers, over 50% of Store Managers, and over 80% of Regional Sales Managers have obtained their roles by growing internally? PANDORA UAE is currently seeking a proactive and results driven Assistant Store Manager to join the retail team Abu Dhabi, UAE. What we are looking for in you: Previous experience in Retail (assisted sales) as a Assistant Store Manager/Supervisor/Senior Sales associate. Capable of managing store day-to-day operations, and drive sales and all other KPIs. Expertise in Stock management, visual merchandising & marketing, loss prevention and cash control. People First! We seek managers committed to forming and leading extraordinary teams. Results-oriented, inspiring exceptional collaboration. The ability to put the customer at the center, listening to them and building incredible experiences together. Have we piqued your interest? Apply to discover more and start your sparkling career at Pandora! Competitive Salary: Ranging from AED 6,000 to 6,600 per Month based on previous experience. Benefits: Our comprehensive health and wellbeing program includes gift allowances for special occasions, such as marriage and childbirth, as well as an extra day off for your birthday, discounts on Pandora products, and much more. Application deadline: 20 November 2025 If you see yourself in the position and would like to become a part of Pandora's future, please do not hesitate to apply. We look forward to hearing from you! We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com #crafttheincredible

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.  Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets. Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040. What you'll be doing Our Department Manager is responsible for leading our frontline team towards the achievement of our annual KPI’s while delivering exceptional Guest Experiences; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store Key Responsibilities Nurture talent within team through coaching, mentoring, on-the-job and training initiatives; ensure top talent is representing Tryano Drive optimal eNPS through people experience initiatives and ensuring a strong culture on the ground Oversee Department's operations related to Product, Retail, Sell through, VM and overall frontline team allocation Partner with concession team to ensure alignment in Tryano tone of voice and guest experiences Act as the manager on duty for the store based on schedules Ensure customer data is properly captured by the department team to ensure customized retail experiences and loyalty Promote loyalty program (MUSE) and ensure department team knowledge about app offerings etc. Ensure alignment across personal shoppers and Department frontline team are working towards the same goal, tone of voice and experience In partnership with the buying team and head of retail, propose opportunities to maximize sales, opportunities and competitive edge Support in-store CX and activation initiatives in collaboration with marketing, partnership and PS teams Work closely with operations and after-sales teams to ensure a seamless 360 experience for all clients What you’ll need to succeed Experience within a leadership role in Luxury Ready-to-wear. A futuristic view on concept and department store customer experiences Tryano department store is based in Yas Mall. Open to relocate to Abu Dhabi or access to commute to Yas Mall Fluency in the Arabic language would be an added benefit for this role What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes. RESPONSIBILITIES

POSITION OBJECTIVE - Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales - Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures - End to end store responsibility in absence of Store Manager - Promote the Loyalty Program of the company for maximizing loyalty and repeat sales - Provide feedback to the Store Manager and Area Manager with regards to employees and products Key Responsibilities - Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss - Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs - Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales - Assisting the Store Manager in implementation of operating procedures at the store as per the company standards - Ensure the brand and company's policies and procedures are adhered by all the staff at all the times - Regularly audits own store administration and resolve any issues - Manage the daily roaster, leave and grievances of the retail staff - Maintain the visual merchandising standards at the stores all the time as per set VM standards - Promote the Club Apparel Loyalty Program of the company for repeat sales - Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be updated about the various brands of the group for suggestive selling to the customers - End to end store responsibility in absence of Store Manager - Must be physically fit to stand for extended hours and heavy lifting

Position Objective: Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market. Key Responsibility: Financial: To drive the store team to achieve the store target and store KPIs. To ensure store shrinkage to be less than 0.2% of the cost of sale. Process: To conduct regular financial and stock audits. To regularly update track and communicate the store dashboard. To maintain the VM standards in the store. To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management) Oversee day-to-day store operations, including opening and closing procedures. Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement. Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback. Implement and enforce company policies and procedures to ensure compliance. Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities. Develop and implement action plans based on performance metrics to drive results. Maintaining the back store operation and replenishment of the merchandise. Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees. Recruit, train, and develop a high-performing sales team. Monitor and manage store expenses, budgets, and financial goals. Customer: To drive the store team to achieve club apparel, NPS and DSES goals. To maintain a relationship with the mall management. To effectively communicate with the office back-end team regarding store-related activities. Address customer inquiries and concerns promptly, striving to exceed customer expectations. To manage people in regards with performance and conduct of store employees. Learning: To constantly upgrade the skills of self and team and create a pipeline of future store managers Identifying the learning gaps of the team and creating a process to address the same. Conduct training sessions for new hires and ongoing product knowledge sessions for the team. Desired Experience: The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes. RESPONSIBILITIES

POSITION OBJECTIVE The position is responsible for receiving, inspecting, storing and issuing merchandise for use in the shop Key Responsibiities - Receive merchandize and count it physically and electronically in order to ensure accuracy of information - Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products - Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product - Tag the newly arrived stock and / or return the products as per the instruction of senior - Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times - Ensure awareness and vigilance at all times of security in the store without any negligence - Ensure the highest standards of housekeeping standards - Flexible to work for extended hours during the Sale / Festival period - Must be physically fit and ability of heavy lifting - Record the inventory inward / outward and maintain the report of the same - Check for missing price tags and report the same - Ability to heavy lift and minimum of 10 kg weight - Assist during Stock Take processes

POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: - Greet the customers and assist them in selecting the right product. - Convert the window shoppers to ultimate buyers. - Promote the Club Apparel Loyalty Program of the company for repeat sales - Serve Customers with the highest standards and follow the company guideline of selling ( GUEST - Greet, Understand, Explain, Sell, Thank) - Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge - Must be presentable and well-groomed at all the times - Flexible to work for extended hours during the Sale period - Must possess up to date product knowledge and ensure minimal stock loss. - Flexible to work for extended hours during the Sale period. Merchandise: - Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms - Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. - Record the inventory inward / outward and maintain the report of the same Process - Handle the POS (Point of Sale) / Billing Counter efficiently - Tally money in the cash till during the beginning / end of the shifts - Issue receipts / refunds / change to the customers correctly - Process the payments by cash / credit cards / vouchers / automatic debits - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be flexible to work for varied shifts and overtime as per the business requirement - Adhere to SOP & Loss Prevention Policies - Maintain confidentiality of the sales figures to the outside party

POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: - Greet the customers and assist them in selecting the right product. - Convert the window shoppers to ultimate buyers. - Promote the Club Apparel Loyalty Program of the company for repeat sales - Serve Customers with the highest standards and follow the company guideline of selling ( GUEST - Greet, Understand, Explain, Sell, Thank) - Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge - Must be presentable and well-groomed at all the times - Flexible to work for extended hours during the Sale period - Must possess up to date product knowledge and ensure minimal stock loss. - Flexible to work for extended hours during the Sale period. Merchandise: - Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms - Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. - Record the inventory inward / outward and maintain the report of the same Process - Handle the POS (Point of Sale) / Billing Counter efficiently - Tally money in the cash till during the beginning / end of the shifts - Issue receipts / refunds / change to the customers correctly - Process the payments by cash / credit cards / vouchers / automatic debits - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be flexible to work for varied shifts and overtime as per the business requirement - Adhere to SOP & Loss Prevention Policies - Maintain confidentiality of the sales figures to the outside party

INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. What you'll be doing Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming. Build and maintain guest experience standards in order to build strong loyalty Address customers' queries about products, prices, availability, product uses, and services Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations Advise customers on product ranges best suited to their needs Demonstrate usage and benefits of various brands and products Generate sales, while achieving line and sales targets, using make up knowledge Sell-out target tracking at store level Generate daily sales reports Participate in achieving incentives Track post-launch sales at store level Ensure merchandising levels in the store are met as per the brand guidelines Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times Report stock shortages using the stock order form Ensure stock receipt as per set procedures What you'll need to succeed 2 years’ of experience in the beauty industry is a plus What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. What you'll be doing Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming. Build and maintain guest experience standards in order to build strong loyalty Address customers' queries about products, prices, availability, product uses, and services Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations Advise customers on product ranges best suited to their needs Demonstrate usage and benefits of various brands and products Generate sales, while achieving line and sales targets, using make up knowledge Sell-out target tracking at store level Generate daily sales reports Participate in achieving incentives Track post-launch sales at store level Ensure merchandising levels in the store are met as per the brand guidelines Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times Report stock shortages using the stock order form Ensure stock receipt as per set procedures What you'll need to succeed 2 years’ of experience in the beauty industry is a plus What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The E-Commerce Project Coordinator is responsible for assisting the omni-channel team with assigned projects, managing correspondence, administration tasks, and monitoring project deliverables. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Floor Supervisor ensures smooth day-to-day restaurant operations according to the brand's established standards and procedures. RESPONSIBILITIES

INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. About Devialet Chalhoub Group have signed a new partnership with luxury tech brand Devialet. Headquartered in Paris, Devialet is on a mission to elevate sound to its rightful place in people's life, innovating across acoustics and purposeful design. Our expansion began with ADH®, a revolutionary patented invention that would forever change high-end amplifiers. This hybrid technology seamlessly blends digital and analog to produce sound quality unlike anything previously experienced. At Devialet, each day is more electric than the last. That’s what it means to be part of an incredible adventure with highly skilled, highly engaged, creative talents. Our engineers, designers, sales, marketing, manufacturing and operations teams are obsessively dedicated to inventing tomorrow so we can carry on delivering incomparable emotion to as many people as possible. Our flagship stores in London, Singapore, Berlin, New York City, Hong Kong and, of course, Paris, ensures the global presence of our revolutionary technology. What you'll be doing Devialet offers an opportunity to work with Chalhoub Group – the GCC’s leading retailer in luxury and the most exciting Audio retailer brand worldwide, where new opportunities arise, and exciting experiences are often had. We are looking for a tech savvy candidate who delivers exceptional customer experience and can take our clients to Devialet’s Universe to experience the true meaning of sound. Key Responsibilities Provide an exceptional sales and advisory service to our customers, using your personal experience and know-how to develop sales and achieve Devialet's ambitions. Share your high level of expertise on our products with our customers after in-house training Build productive, trusting and long-term relationships with clients and fellow team members Meet and exceed management set sales targets Be knowledgeable and aware of market trends and competitors Responsible for opening and/or closing the store Ensure qualitative monitoring and updating of customer information, accordingly to the company tools (CRM), in order to retain actual customers and detect new high potential ones Management of stocks, deliveries and shipments to clients (UK and global). Keep tracks of all goods movement or sales and implement inventory on weekly basis. Ability to ensure excellent quality of daily reporting to Head Office Educate or assist customers on set up and carry out occasional installations What you'll need to succeed We are looking for candidates who come from a luxury retail background looking to be considered for a full-time Client Advisor role. You will combine an enthusiastic and authentic approach for our products and our brand but most importantly you will show genuine passion and knowledge of the audio industry. You will provide an impressive experience to every customer whilst building a loyal clientele. Experience in a luxury customer-facing sales environment Excellent understanding of sales principles and customer service practices Excellent communication skills and strong interpersonal skills + Excellent Storytelling Proactivity and ability to foresee and adapt to challenges and problem-solving skills Tech Savvy What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Key Responsibilities: Policy Compliance Understand, comply with, and promote organizational policies and procedures. Ensure that all store operations adhere to the company's standard operating procedures (SOPs). Audit Execution Conduct store audits throughout all Apparel Group UAE stores. Perform quarterly visits to retail stores as per the approved plan, conducting operational, financial, and compliance checks. Audit store image presentation, merchandising, staff presentation, stock control, and customer service procedures in alignment with brand standards. Risk Management and Reporting Identify and recommend improvements to mitigate risks and optimize operations. Document findings in detailed audit reports, supported by evidence and proper documentation. Discuss audit findings and concerns with store managers and report them to management. Employee Engagement Educate store managers on the importance of accurate and complete record-keeping. Participate in training new hire associates on retail store audit procedures. Confidentiality. Maintain confidentiality of company information and audit findings. Additional Duties Address issues raised by store personnel and recommended solutions to management. Undertake additional responsibilities as assigned by the department head. Qualifications and Skills: Educational Background: Bachelor's degree in Accounting, Finance, Business Administration, or related field. Experience: Proven experience in auditing, retail operations, or related roles. Technical Skills: Proficiency in Microsoft Office Suite and familiarity with audit management tools. Key Competencies: Attention to detail and strong analytical skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Organizational and time management skills to meet deadlines.Physical Requirements: Ability to work varied hours/days as needed. Capability to stand for extended periods, observe activities within the store, and perform assigned duties.

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Stock Keeper is responsible for receiving, inspecting, storing, and issuing merchandise for use in the shop. He/she maintains accurate records of inbound and outbound deliveries. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Beauty Advisor - KIKO is responsible for enhancing customer experience, driving sales, and achieving business KPIs aligned with the brand's strategy. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Assistant Manager is responsible for serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and maintaining high standards of customer service. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Stock Keeper is responsible for receiving, inspecting, storing, and issuing merchandise for use in the shop. He/she maintains accurate records of inbound and outbound deliveries. RESPONSIBILITIES

POSITION OBJECTIVE - The position is responsible to develop, deliver and communicate visual concepts and promote the brand, products and services in-store - Train and coach the store team to perform merchant based VP and manage the daily, weekly and seasonal VP tasks Key Responsibilities Brand Image - Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities - Implements the brand specific visual merchandising standards - Coordinating store display in line with brand guidelines and strategy - Developing floor plans and maximize visual impact - Arranges merchandise, signage, fixtures and in-store layout guide - Taking Photograph in every changes done in the merchandise display - Make use of creative lighting for windows - Maximizing placement of new lines, re-merchandising the store when new trends build - Creates layout of the store according to its categories - Ensures proper merchandising of the items - Collect review and feedback of the merchandise Other Responsibilities - Working closely with the operations and brand management team to increase sales - Working with VM Manager and sales team to achieve commercial goals - Involve in Pre-Opening of the stores and timely visit to ensure that brand's standard are properly implemented and followed - Conduct research of the current market trends and lifestyle

Key Responsibilities Prospecting & Relationship Building Partner with the sales team to champion the Prospect Plan, supporting daily outreach and new client recruitment Track and support conversion journeys-from first interaction to lasting emotional bond Accompany Client Associates to client-hosted events, private appointments, dinners, or business lunches as a trusted relationship builder Network actively with concierge teams, hotel partners, corporate clients, and private clubs to elevate brand visibility and generate qualified leads Clienteling Animation & Team Enablement Lead weekly Clienteling Huddles to spark new ideas, review KPIs, celebrate wins, and reinforce standards Co-own the One-to-One Development Plan for each Client Associate alongside Team Managers, ensuring strategic client portfolio growth and goal alignment Train and mentor the team on advanced CRM usage, local etiquette, and personalized selling techniques Partner with the Events and Operations teams to deliver in-store experiences that are unexpected, relevant, and flawlessly executed Analytics & Strategic Planning Extract and interpret client data to identify gaps, trends, and opportunities Define KPIs for outreach, reactivation, multi-category development, and sales uplift through clienteling efforts Present regular insights and proposals to the Store Director to refine the strategy and secure support for new initiatives Brand Advocacy & Luxury Etiquette Act as a Tiffany Cultural Attaché, enriching our clients' connection to the Maison through brand storytelling, heritage education, and emotional resonance Keep abreast of Dubai's cultural and social calendar, becoming a trusted advisor on "places to be" and integrating this knowledge into client conversations Foster a culture of elegance, kindness, discretion, and excellence across every interaction Why This Role Matters Tiffany isn't just about products, it's about people, and the emotion they associate with every blue box. In this role, you are the architect of that emotion, turning data into decisions, decisions into moments, and moments into loyalty. Welcome to the beating heart of Tiffany in the Middle East.

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes. RESPONSIBILITIES

POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: - Greet the customers and assist them in selecting the right product. - Convert the window shoppers to ultimate buyers. - Promote the Club Apparel Loyalty Program of the company for repeat sales - Serve Customers with the highest standards and follow the company guideline of selling ( GUEST - Greet, Understand, Explain, Sell, Thank) - Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge - Must be presentable and well-groomed at all the times - Flexible to work for extended hours during the Sale period - Must possess up to date product knowledge and ensure minimal stock loss. - Flexible to work for extended hours during the Sale period. Merchandise: - Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms - Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. - Record the inventory inward / outward and maintain the report of the same Process - Handle the POS (Point of Sale) / Billing Counter efficiently - Tally money in the cash till during the beginning / end of the shifts - Issue receipts / refunds / change to the customers correctly - Process the payments by cash / credit cards / vouchers / automatic debits - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be flexible to work for varied shifts and overtime as per the business requirement - Adhere to SOP & Loss Prevention Policies - Maintain confidentiality of the sales figures to the outside party

POSITION OBJECTIVE - The position is responsible to develop, deliver and communicate visual concepts and promote the brand, products and services in-store - Train and coach the store team to perform merchant based VP and manage the daily, weekly and seasonal VP tasks Key Responsibilities Brand Image - Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities - Implements the brand specific visual merchandising standards - Coordinating store display in line with brand guidelines and strategy - Developing floor plans and maximize visual impact - Arranges merchandise, signage, fixtures and in-store layout guide - Taking Photograph in every changes done in the merchandise display - Make use of creative lighting for windows - Maximizing placement of new lines, re-merchandising the store when new trends build - Creates layout of the store according to its categories - Ensures proper merchandising of the items - Collect review and feedback of the merchandise Other Responsibilities - Working closely with the operations and brand management team to increase sales - Working with VM Manager and sales team to achieve commercial goals - Involve in Pre-Opening of the stores and timely visit to ensure that brand's standard are properly implemented and followed - Conduct research of the current market trends and lifestyle

POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: - Greet the customers and assist them in selecting the right product. - Convert the window shoppers to ultimate buyers. - Promote the Club Apparel Loyalty Program of the company for repeat sales - Serve Customers with the highest standards and follow the company guideline of selling ( GUEST - Greet, Understand, Explain, Sell, Thank) - Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge - Must be presentable and well-groomed at all the times - Flexible to work for extended hours during the Sale period - Must possess up to date product knowledge and ensure minimal stock loss. - Flexible to work for extended hours during the Sale period. Merchandise: - Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms - Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. - Record the inventory inward / outward and maintain the report of the same Process - Handle the POS (Point of Sale) / Billing Counter efficiently - Tally money in the cash till during the beginning / end of the shifts - Issue receipts / refunds / change to the customers correctly - Process the payments by cash / credit cards / vouchers / automatic debits - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be flexible to work for varied shifts and overtime as per the business requirement - Adhere to SOP & Loss Prevention Policies - Maintain confidentiality of the sales figures to the outside party

Position Objective: Responsible to create visually appealing displays and arrangements that showcase the store's merchandise in an attractive and compelling manner. Through a keen understanding of design principles, consumer behavior, and brand aesthetics, you will contribute to enhancing the overall shopping experience and driving sales. Will manage multiple stores for a brand (s) and ensure alignment of visual merchandising. Key Responsibility: Brand Image Monitor stock levels and replenish displays as needed to maintain a visually appealing environment. Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities Implements the brand specific visual merchandising standards Coordinating store display in line with brand guidelines and strategy Developing floor plans and maximize visual impact Regularly inspect and maintain displays, fixtures, and signage to ensure they are in good condition. Taking Photograph in every change done in the merchandise display Rotate window displays regularly to reflect seasonal changes, promotions, or new arrivals. Work within budget constraints to source and acquire display materials, props, and signage. Train store staff on visual merchandising standards and ensure their understanding and implementation. Maximizing placement of new lines, re-merchandising the store when new trends build Creates layout of the store according to its categories Collect review and feedback of the merchandise Other Responsibilities Working with VM Manager and sales team to achieve commercial goals Involve in Pre-Opening of the stores and timely visit to ensure that brand's standards are properly implemented and followed Conduct research of the current market trends and lifestyle. Desired Experience: The ideal candidate should have 3-5 years of experience in a retail environment, with a strong emphasis on visual merchandising. A solid background in store operations and customer behavior is crucial, as is the ability to create and implement visual strategies that drive sales. Experience in independently designing and setting up displays, executing planograms, and maintaining store aesthetics is essential. A proven track record in leading visual merchandising initiatives and adapting to brand guidelines is highly valuable.

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Accounting Lead is responsible for overseeing and supervising core accounting functions, ensuring compliance with group accounting policies, procedures, and local laws/regulations. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Stock Keeper is responsible for receiving, inspecting, storing, and issuing merchandise for use in the shop. He/she maintains accurate records of inbound and outbound deliveries. RESPONSIBILITIES

POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities Customer Service: - Greet the customers and assist them in selecting the right product. - Convert the window shoppers to ultimate buyers. - Promote the Club Apparel Loyalty Program of the company for repeat sales - Serve Customers with the highest standards and follow the company guideline of selling ( GUEST - Greet, Understand, Explain, Sell, Thank) - Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge - Must be presentable and well-groomed at all the times - Flexible to work for extended hours during the Sale period - Must possess up to date product knowledge and ensure minimal stock loss. - Flexible to work for extended hours during the Sale period. Merchandise: - Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms - Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. - Record the inventory inward / outward and maintain the report of the same Process - Handle the POS (Point of Sale) / Billing Counter efficiently - Tally money in the cash till during the beginning / end of the shifts - Issue receipts / refunds / change to the customers correctly - Process the payments by cash / credit cards / vouchers / automatic debits - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be flexible to work for varied shifts and overtime as per the business requirement - Adhere to SOP & Loss Prevention Policies - Maintain confidentiality of the sales figures to the outside party

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Floor Supervisor ensures smooth day-to-day restaurant operations according to the brand's established standards and procedures. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Executive Assistant is responsible for offering comprehensive assistance and support to the manager, including scheduling his/her appointments, handling documents and processing correspondence needs. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Stock Keeper is responsible for receiving, inspecting, storing, and issuing merchandise for use in the shop. He/she maintains accurate records of inbound and outbound deliveries. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Assistant Manager is responsible for serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and maintaining high standards of customer service. RESPONSIBILITIES

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities. JOB PURPOSE To be the "ambassador" who convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of the Brands. As such, to be responsible to maximize the individual and team sales, providing an extraordinary and memorable luxury customer experience placing the Client above all, discovering their needs and expectations, fostering meaningful relationships and developing their Brand loyalty. RESPONSIBILITIES Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the "client journey ceremony". Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities. Embrace and promote the Omni Channel mindset. Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values. Welcome and serve the customer providing an excellent in-store experience at all times. Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs. Ensure to be up-to-date knowing fashion trends and competitors. Prove Brand and product knowledge. Deal effectively with customer complaints by liaising with the line manager when necessary. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts. KNOWLEDGE AND SKILLS Passion for selling and stores Curiosity and interest in luxury/fashion, art and design Experience of building a long-lasting relationship with clients Being able to work in team as well as alone Excellent communication and interpersonal skills Ambition, resilience, self motivation, result driven and problem solving Passion and knowledge of the managed product category Fluent spoken Arabic and English Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Counter Sales Associate is responsible for selling displayed food items, organizing counter operations, and ensuring all orders are prepared and served on time. RESPONSIBILITIES Greet and serve walk-in customers, providing high-level service through product knowledge and adhering to established procedures. Process orders received from waiters, arrange them according to service standards, and ensure timely delivery to customers within designated serving timeframes. Receive daily orders, check items against order specifications, display them in the presentation fridge, and maintain regular restocking while upholding hygiene and presentation standards. Participate in opening and closing duties in compliance with norms and internal procedures. Maintain and report all records, including daily training records, taste panels, and wastage forms. Promptly report any complaints or operational issues to the manager. Receive and process cash payments, including exchanges and money transactions, in accordance with established policies. Place orders for required products through coordination with relevant stakeholders. Receive and prepare takeaway orders, ensuring they are wrapped according to established standards, and accommodate special orders requested by customers. Ensure all operational details are clearly communicated to the team as part of maintaining a proper handover process documented in the log book. Ensure a clean environment by implementing hygiene practices such as the "Clean as you go" policy and regularly sanitizing the counter display. Complete monthly inventory for all disposable items (consumables). LANGUAGE & TECHNICAL SKILLS Language Proficiency

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Assistant Manager is responsible for serving customers on the shop floor and supporting the shop/department managers in ensuring efficient shop operations and maintaining high standards of customer service. RESPONSIBILITIES

Who We Are GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain. Role Overview: Store Supervisor - UAE Sports Retail The Deputy Store Manager and Store Supervisor role supports store operations and sales performance for our leading sports retail outlets across the UAE. The position partners with the Store Manager to deliver an excellent customer experience, ensure consistent achievement of sales targets, drive team development, and maintain operations in line with company standards. This opportunity is ideal for an ambitious individual passionate about sports retail who seeks to lead by example and foster a high-performance, customer-centric environment. Key Responsibilities in Store Management and Supervision Support the Store Manager in overseeing all daily shop floor and back-office activities. Help achieve store financial objectives by preparing forecasts, scheduling staff, and analysing sales results. Ensure team delivers outstanding customer service in line with the GMG customer promise. Implement and monitor visual merchandising, inventory controls, and stock replenishment procedures. Assist in driving promotional activity and new product launches to maximise sales opportunities. Oversee compliance with company policies, UAE legal, health, and safety requirements. Lead and support Store Manager in conducting regular performance reviews. Address customer queries and complaints in a professional and timely manner. What We Look For in a Deputy Store Manager and Supervisor Education: Minimum Bachelor's degree in Business, Retail Management, or a related field preferred. Experience: At least 3 years in retail management or supervisory roles, ideally within a sports, fashion, or lifestyle brand environment. Proven experience in leading teams and managing store operations in a high-volume retail setting. Strong organisational, analytical, and communication skills with a proactive and positive attitude. Solid understanding of customer needs and a strong customer service ethic. Demonstrated ability to motivate and develop team members and to work with colleagues from diverse backgrounds. Tech savvy and comfortable with retail management and point of sale systems. Fluency in English required; knowledge of Arabic is an advantage. Why Join GMG's UAE Sports Retail Team? Opportunity to grow within a leading international sports and lifestyle group with a strong retail reputation. Dynamic and engaging work culture focused on teamwork and employee well-being. Competitive salary package with attractive benefits. Hands-on training, career progression support, and exposure to top global brands.

Follow up on visa issuance and cancelation, work permits, residence permits, social security (where applicable) and repatriation documents, in order to ensure that they are promptly processed through appropriate authorities Process employees' NSSF (Registration and End of Employment), as well as schedule payment of family allowances on monthly basis and ensure meeting deadlines with Governmental departments (when applicable) Build and maintain a strong network of relations with Government employees in order to facilitate requests processing Participate in the continuous improvement of related processes and procedures in order for the department to optimize customer service Submit all updated salaries to the Government under appropriate format Submit requests for all legal permits issuance and renewals (municipality, advertisement signage, sale permits, commerce, fire department, civil information, health and other) and follow up with the apporpriate public authorities for their issuance Specific for Egypt: Execute the entire statutory license application process for all new stores either directly or through third parties and maintain upon completion the relationships with all statutory bodies.High School Degree 2-3 years of experience in a personnel or administrative role Relevant knowledge of Labour Law and Visa processes Fluency in English and Arabic Proficiency in MS Office Attention to details: level 2 Change and Adaptability: level 2 Communication Skills: level 2 Customer Focus: level 2 Planning and Organizing: level 2 Relationship Building: level 3 Teamwork: level 2

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Accounting Associate is responsible for maintaining accurate bookkeeping to support the efficient delivery of high-quality accounting services throughout the organization. RESPONSIBILITIES

ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The Warehouse Keeper is responsible for receiving, inspecting, storing, and issuing goods and materials for use in retail operations and supporting activities. RESPONSIBILITIES