SAINT LAURENT careers

ROLE Support actively to the store sales, by providing a remarkable service to all internal and external clients and supporting the sales and management team. MISSION Possess the ability to work well in a team and the willingness to support and assist your colleagues.Contribute and support with the back of house operations and processes, e.g., stock control and inventories.Maximize sales and provide excellent customer and client service.Actively develop new clients and consistently strengthen existing client relationships.Highlight the house differentiation by maintaining a high level of product knowledge and keep up to date with market trends and competitors.PROFILE Product sensitivity and a strong market and fashion trends knowledge, a good general culture levelExcellent interpersonal skills, good listening abilityAdaptability, Natural Curiosity, AuthenticityOpen-minded and/or creativity driven.Sales driven, social, open, and ambitious team player full of drive and optimism.Ability to multitask and handle the pressure of a busy day.A willingness to learn and improve.Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

ROLE Contribute actively to the store sales, by providing a remarkable service to all internal and external clients, supporting the management team and representing the Company brand and image. MISSION Maximize sales and provide excellent customer and after-sales service.Actively develop new clients and consistently strengthen existing client relationships.Play an active role in maintaining a positive and professional working environmentHighlight the house differentiation by maintaining a high level of product knowledge and keep up to date with market trends and competitorsPossess the ability to work well in a team and the willingness to support and assist your colleaguesPromote the brand’s culture internally and externally, acting as a brand ambassador at all timesMaintain organisation, grooming and appearance standards, whilst respecting guidelines.Actively support management with in store processes to ensure compliance and standards.Contribute and support with the back of house operations and processes, e.g. stock control and inventories.PROFILE Experience in luxury goods or retail.Product sensitivity and a strong market and fashion trends knowledge, a good general culture levelExcellent interpersonal skills, good listening abilityAdaptability, Natural Curiosity, AuthenticityOpen-minded and/or creativity drivenSales driven, social, open and ambitious team player full of drive and optimism.Ability to multitask and handle the pressure of a busy day.A willingness to learn and improveSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

PURPOSE OF THE POSITION:A Client Advisor contribute actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards. MISSIONS & RESPONSIBILITIES Provide an outstanding client and after-sale service to all visitors and clientsShow passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requestsCultivate a robust client portfolio to secure a proactive and growing businessDrive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approachKnow how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion cultureShow a transparent and genuine attitude with the client and create a unique connection with themCommunicate in a professional and authentic way, with clients and colleaguesEffectively use all the available tools to optimize business opportunitiesProactively support the front and back-of-house teams, their achievements and ultimately the overall team spiritAdhere to all company policies and operational procedures and follow themPROFILE A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitalityHave personal taste and passion for the fashion culture, like to create personalized looksHave a natural business mindset and an entrepreneurial spiritOpen-minded and looking for a company valuing audacity and authenticityStrong team spirit to achieve common goalsAt ease with using tools and applications, learns fast with new technologiesMotivation to work in a fast-paced environment, able to multitask & prioritizeProactive, enthusiastic, & with a problem-solving attitudeExcellent written, oral & listening skills, in English and local languageEmbrace change and see it as an opportunity to grow and developSaint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Selling: Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends. Sub-Job Family Description - Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.