TIFFANY & CO
Key Responsibilities
Prospecting & Relationship Building
Partner with the sales team to champion the Prospect Plan, supporting daily outreach and new client recruitment Track and support conversion journeys-from first interaction to lasting emotional bond Accompany Client Associates to client-hosted events, private appointments, dinners, or business lunches as a trusted relationship builder Network actively with concierge teams, hotel partners, corporate clients, and private clubs to elevate brand visibility and generate qualified leads Clienteling Animation & Team Enablement
Lead weekly Clienteling Huddles to spark new ideas, review KPIs, celebrate wins, and reinforce standards Co-own the One-to-One Development Plan for each Client Associate alongside Team Managers, ensuring strategic client portfolio growth and goal alignment Train and mentor the team on advanced CRM usage, local etiquette, and personalized selling techniques Partner with the Events and Operations teams to deliver in-store experiences that are unexpected, relevant, and flawlessly executed Analytics & Strategic Planning
Extract and interpret client data to identify gaps, trends, and opportunities Define KPIs for outreach, reactivation, multi-category development, and sales uplift through clienteling efforts Present regular insights and proposals to the Store Director to refine the strategy and secure support for new initiatives Brand Advocacy & Luxury Etiquette
Act as a Tiffany Cultural Attaché, enriching our clients' connection to the Maison through brand storytelling, heritage education, and emotional resonance Keep abreast of Dubai's cultural and social calendar, becoming a trusted advisor on "places to be" and integrating this knowledge into client conversations Foster a culture of elegance, kindness, discretion, and excellence across every interaction Why This Role Matters
Tiffany isn't just about products, it's about people, and the emotion they associate with every blue box. In this role, you are the architect of that emotion, turning data into decisions, decisions into moments, and moments into loyalty.
Welcome to the beating heart of Tiffany in the Middle East.
Permanent
Abu Dhabi















