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Cyber Security & Workplace Technology Associate

Country : United Arab Emirates United Arab Emirates

Region : Dubaï

Town : DUBAI

Category : Retail

Contract type : Permanent

Availability : Full time

Job description


At Sephora, we stand together, and we stand for something more. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to reimagine the future of beauty.

Reimagine your future with Sephora.


We have a powerful culture that fuses aspirations, uniqueness, authenticity and valued by each and every Sephora member - These are the values:

  • Beauty & Beyond: We reimagine beauty by inspiring our customers, empowering people and helping them become the best versions of themselves.
  • Creativity Unleashed: We encourage exploration, innovation and having fun.
  • Endless Evolution: At Sephora you are empowered to choose your own path and accelerate your growth.
  • Boldly Authentic: We celebrate diversity and embrace your unique and winning spirit
  • Provide end users 1st level support for all applications.

  • Setup of and Support of all retail shops, including POS, in-store infrastructure, printers, barcode scanners, digital in store tools and basic application support
  • Work with the Technical Service Team for troubleshooting network and server related incidents
  • IT Asset Administration and Maintenance:

    • Perform routine tasks to maintain computer equipment's, their peripherals, and data backups,
    • Follow up on the daily performance of computer systems to verify correct operation and detect errors,
    • Configure, install, and test computer hardware, networking software and operating system software,
    • Recommend improvements or upgrade and prepare evaluations of software, hardware and troubleshoot problems,
    • Perform routine network start up and shutdown procedures and maintain control records,
    • Implement policies as set by Group IT to protect data, software, and hardware to local IT infrastructure,
    • Rely on instructions and pre-established guidelines to perform the functions of the job,
    • Participate in relevant projects and community activities as and when needed.

    You have proven track record and skills as an IT project manager in an international and multicultural environment. You should:

    • Have advanced knowledge of Information Security technologies best practices and international standards,
    • Advanced knowledge of Risk Management and international standards,
    • Have a global understanding of Retail and distribution activities, related processes, and IT ecosystems. You're able to understand how they work together. You're able to get the big picture and global understanding of the project on which you contribute, as well as operationally support, implement, and coordinate activities,
    • Be Self-starter, ability to take a topic and drive it to deliver business value,
    • Have the ability to analyze, synthesize,
    • Have the capability to work as a reliable IT business partner, rather than just a technical support function and delight our end users,
    • Endowed with a very strong general IT knowledge, and high competences in systems, security, and network,
    • Have "Hands-on" and ability to operationally contribute to the success of the projects,
    • Being problem solving oriented,
    • Experience working in complex IT environments, and able to prioritize and plan complex work in a rapidly changing context, with a good level of project management expertise,
    • Experience managing multiple vendors and projects simultaneously to deliver quality outcomes for internal stakeholders, across varied domains and geographical locations (GCC),
    • Extensive experience working in a team-oriented, collaborative environment,
    • Have an effective communication with various stakeholders at EME level, including IT and business,
    • Be "end-users" and "service quality" oriented,
    • Be comfortable with matrix organization,
    • Have strong knowledge of procurement and purchasing processes in ME region (logistics, in particular export & import processes is a key advantage),
    • Have > 10 years' experience (including at least 3 Years in a Retail company),
    • Be fluent in English,
    • Have bachelor's degree or equivalent,a
    • Arabic and French are a real plus.
    Most importantly, the candidate needs to live and breathe the Sephora Culture, DNA and Employee Value propositions (EVP). They need to have excellent authentic communication, strong confidence, leadership and influencing skills and be energized by working in a fast paced, dynamic environment.