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Gucci Store Manager

Country : United Arab Emirates United Arab Emirates

Region : Dubaï

Town : DUBAI

Category : Retail

Contract type : Permanent

Availability : Full time

Job description


About Gucci

Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.

Discover more about Gucci at www.gucci.com.

Role Mission

The Store Manager is responsible for ensuring the achievement of the store business goals (sales and profitability) as well as to promote and enhance the Gucci brand, in line with corporate policies and procedures.

Job Description

Key Accountabilities

Sales and Customer Management
Establishes and implement Action Plans in order to develop sales for each product category and client segment
Articulates Vision with Strategy & Implementation establishing priorities
Monitors P&L Cost and Retail KPI's in order to maximize the Store turnover
Ensures achievement of business goals and strategic projects, keeping in constant connection with Corporate functions
Ensures the implementation of CRM initiatives to develop a clientele network for the store,
Develops a Client Centric Culture aimed to maximize the existing customers and enlarge the new client base encouraging a Client Centric approach in all the staff
Ensures the development of motivation, sense of belonging and business involvement

People Management & Development

Builds effective team engaging, retaining and constant evaluate and develop people
Promotes effective coaching activities to their directs reports
Connect with Peers creating and effective and collaborative network
Is a Role Model, inspiring and motivating the Staff
Monitoring and share feedbacks with HR function in terms of % of people turnover; internal promotion/mobility and Talent Mapping keeping in consideration Personnel Cost
Constantly updates PMP Results

Business and Process

Ensures the economical and operational effective management of the store, in compliance with internal policies and procedures
Ensures the adequate integration and optimization between front and back-office, upholding the Respect of Gucci Standards and Procedures
Has and constantly updates his/her deep knowledge of the luxury market sharing his/her passion and knowledge
Monitors Store Visits Results, Mystery Shopping Results and Internal/External audits results

Key Requirements

Proven experience in a similar role within Fashion Luxury Companies
Ability to manage multiple tasks in a fast paced environment
Proven ability to drive results
Excellent organizational skills
Commercial awareness and strong business acumen
Talent for managing, coaching and developing a team
Strong communication skills
Passion for fashion industry
Strategic vision in order to develop the business

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the talent that you are.