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Junior Sales Advisor

Country : United Arab Emirates United Arab Emirates


Category : Retail

Contract type : Permanent

Availability : Full time

Job description

  • Supports the team in after-sales service with the same spirit as in the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the brand image.
  • Greet customers and direct them to the experienced Sales Advisors to ensure that customer satisfaction.
  • Guarantees the constant tidiness and cleanness of the store, follows-up on orders taken, and deals with complaints, with the support of a manager, if necessary.
  • Supports in receiving stocks and assist in registering the right records on stocks.
  • Accompanies the customer to the cash desk and prepares the packaging.
  • Ensuring customer loyalty by collecting the customer's information and entering it into the database, thus linking it to the sale.
  • Checking customer requirements while the product is being tried and responding to any further requests, in addition to promoting complementary, additional or differential sales.
  • Stays up-to-date on all the product range in the store, with in-depth knowledge of all the products in the assigned product range.
  • Understand KPI's value in order to close the sale in a positive way.
  • High School Degree
  • Fluency in English
  • Proficiency in MS office
  • Planning and Organizing: level 1
  • Self - Development: level 1
  • Communication Skills: level 2
  • Commercial Understanding: level 1
  • Customer Focus: level 1
  • Initiative: level 1
  • Teamwork: level 2