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Sales Support Specialist

Country : United Arab Emirates United Arab Emirates

Region : Dubaï

Town : DUBAI

Category : IT - Web

Contract type : Permanent

Availability : Full time

Job description

PANDORA UAE is currently seeking a pro-active and results driven Sales Support Specialist to join the corporate office in Dubai.


  • Support Sales Support Manager in maintaining and timely renewal of all the AMC contracts including and not limited to CCTV & Intruder Alarm, Firefighting, Fire alarm, Pest Control, and other utility contracts for stores & Local head office in UAE.
  • Managing and coordinating all works related to SIRA, CD, DM & other authorities.
  • Sound knowledge of guidelines, rules and regulations of local authorities like SIRA, ADMCC, Civil defence, 24/7 and all other related authorities
  • Internally and/or externally coordinate with all stakeholders and vendors.
  • Check and review of all scope of works related to the AMC contracts and other related tasks as and when required.
  • Forecasting of budget and reviewing same on regular basis to make sure everything is aligned as per the budget.
  • Support stores, Local Head office in receiving and addressing requests to correct representatives.
  • Open and update AX codes via Service desk
  • Monitor consumptions and services for O&O stores.
  • Support and coordinate with PRO in terms of any local Authority requirements.
  • Fixed asset control/ inventory in stores and office.
  • Manage & submit monthly expenses in Acubiz.
  • Processing of invoices in Basware for the related tasks and follow up with Finance for timely payment to the stakeholders and vendors.
  • Handle all office supply orders and related expenses.
  • Handle two email account - AE info and Customer feedback. Check and forward the email to relevant party and take necessary actions.
  • Ownership of the weekly newsletter.
  • Manage, coordinate, and arrange all the events related to the stores and office.
  • Other store and office daily administrative tasks.
  • Support and backup team members in their absence.
Professional Qualifications & Technical Skills
  • Strong skills in MS Office.
  • Strong knowledge about local rules and regulations
  • Experience in arranging and managing events.
  • Strong analytical & reasoning skills
  • Good oral and written communication skills in English
  • Due Diligence and Good eye for details
  • Problem-solving mindset
  • Multitasking and flexible
  • Excellent time management skills, meeting work deadlines effectively.
  • Good interpersonal, organizational, and planning skills.
  • Team Player
  • Positive and strong work attitude & Behaviour.
About the team

The Sales Support Specialist supports stores, partners and Sales field team within the assigned area.

Additional information

Application deadline: 28 April 2023

If you see yourself in the position and would like to become a part of Pandora\'s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site .

Icing on the cake

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational - and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

Pandora\'s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.