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Sgii Newgen Program Tech Omnichannel And Oper

Country : United Arab Emirates United Arab Emirates

Region : Dubaï

Town : DUBAI

Category : Retail

Contract type : Permanent

Availability : Full time

Job description


For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work\xc2\xae.

To keep the innovation journey going, the Group has set up \xe2\x80\x9cThe Greenhouse\xe2\x80\x9d, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women\'s Empowerment Principles.

What you\'ll be doing

We are seeking a Trainee to join our JV Management team at Chalhoub Group to act as a Business Partner for all our Joint Venture Maisons. This pivotal role requires someone capable of seamlessly aligning technology, omnichannel and operations activities with business objectives, fostering innovation, and driving initiatives. The Trainee will be facilitating the integration of solutions to propel the organization forward.
  • Tactical Alignment: Forge strong partnerships with business stakeholders to understand their objectives and challenges, collaborating on technology strategies and initiatives.
  • Roadmapping: Develop and maintain a comprehensive roadmap on key shared services aligned with business goals.
  • Business Analysis: Conduct a thorough analysis of business processes, systems, and workflows, collaborating to identify opportunities for optimization, automation, and transformation.
  • Solution Design: Collaborate with cross-functional teams to co-design and implement innovative solutions that enhance operational efficiency and drive business growth.
  • Change Management Support: Support change management efforts to facilitate smooth adoption of new technologies and processes, fostering a culture of innovation and agility.
  • Collaboration: Collaborate with internal and external partners, focusing on respect of the SLAs, performance evaluations, and service delivery.
  • Risk Management: Identify and mitigate risks collaboratively, ensuring compliance with regulatory requirements and standards.
  • Continuous Improvement: Contribute to a culture of continuous improvement and learning within the organization, encouraging innovation and experimentation.
What you\'ll need to succeed
  • Bachelor\'s degree in Business Administration, or related field; Master\'s degree preferred.
  • Proven experience (1-2 years) in a similar role, collaborating effectively to align technology, omnichannel and operations with business objectives in a dynamic environment.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
  • Strong analytical mindset, capable of contributing insights and driving initiatives independently.
  • Project management capabilities are highly desirable
  • Knowledge of Office 365 is mandatory, Power BI or similar is preferred.
  • Fluency in English is mandatory; proficiency in French or Arabic is preferred.
  • Experience in the following fields is not mandatory but its highly desirable: Slack, ASANA, Looker, PMP, PRINCE2, Standard Operating Procedure creation knowledge.
Join Us: If you are a dynamic professional with a passion for leveraging technology to drive business success, we invite you to join us at Chalhoub Group. Together, we will shape the future of luxury retail in the Middle East. Apply now and embark on an exciting journey of innovation and growth!

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Chalhoub Group