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INSPIRE | EXHILARATE | DELIGHT For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. What you'll be doing Daily collection and delivery of mail from PO Box and transfer to office mail room when assigned Operate telephone switchboard to answer, screen and forward calls, providing information and taking messages Provide information about establishment such as location and working hours of departments or offices, employees within the organization, or services provided Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations Maintain guest reservation system Receive, sort, and route mail, with courier and deliveries Manage the mail room by allocating mail space for each department/company Assist staff and keep a track of the international calls and faxes to enable the accounts department to debit the amount to the personnel Be aware of the location of staff i.e. out of the office in a meeting, on leave, on business trips etc. Arrange for public transportation if requested by guests Maintain up-to-date telephone lists Perform other clerical duties as needed, such as filing, photocopying, and collating What you'll need to succeed Demonstrating Personal Resilience & Adapting to Change Demonstrating Customer Centricity Understanding & Developing Self Driving Results Presenting Appropriate Appearance Managing Multiple Priorities Communicating effectively Collaborating & Influencing with Respect & Trust Office Administration Being Inclusive What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Objective: The position is responsible to welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instruction. Maintains security by following procedures; monitoring logbook and issuing visitor badges. Key Responsibility: Serve visitors by greeting, welcoming, directing and announcing them appropriately. Answer, screen and forward any incoming phone calls while providing basic information when needed. Receive and sort daily mail/deliveries/couriers. Maintain security by following procedure and controlling access (monitor logbook, issue visitor badges). Update appointment calendars and schedule meetings/appointments. Perform other clerical duties such as filing, photocopying, collating, faxing etc. Perform other duties (i.e., gate pass application, salary certificate and NOC request). Record Management Assist in OHC requests for designated staffs. Maintain accurate records for the OHC requests. Processing the VIP Tags (Cancellation and Activation) Updating the tracking sheet. Confidentiality Handle sensitive information with discretion and professionalism. Customer Service Handle inquiries and provide accurate information. Resolve basic complaints or escalate as needed. Office Organization Maintain a tidy and welcoming reception area. Ensure office supplies are stocked and organized. Internal Communication Relay important messages or information to staffs. Assist in distributing internal notices or announcements. Technology Use Use office software (e.g., MS Office, booking systems). Operate office equipment (e.g., printers, switchboards). Appointment Scheduling Update calendars and schedule meetings or appointments. Coordinate meeting room bookings or availability. Desired Experience: The ideal Receptionist should have 1-3 years of experience in reception or administrative roles, preferably in a professional office setting. Proficiency in telephone etiquette, customer service, and basic office software (e.g., Microsoft Office). High school diploma or equivalent; additional certification in office administration or receptionist training may be beneficial. Strong communication, organization, and multitasking skills. Friendly demeanor, professional appearance, and ability to remain calm under pressure.