All job offers Production Manager

INSPIRE | EXHILARATE | DELIGHT For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. What you'll be doing We are looking for an experienced and dynamic Studio Operations Manager to take charge of the operational management of the Level Shoes e-commerce studio. In this role, you will lead seamless production workflows across photography, styling, copy, and post-production, ensuring content is delivered to the highest standards. Acting as the key stakeholder between creative teams, business functions, and external partners, you will champion efficiency, consistency, and quality at every stage of delivery.Key Responsibilities Studio Leadership: Oversee the day-to-day operations of the e-commerce studio, managing schedules, resources, and priorities across teams to meet SLAs and business targets. Workflow Management: Ensure smooth end-to-end processes from product intake to site launch, implementing systems and practices that drive efficiency and consistency. Production Oversight: Lead planning and execution of shoots (on-model, still life) ensuring timely delivery, adherence to budgets, and alignment with brand direction. Cross-Functional Collaboration: Partner with merchandising, buying, and warehouse teams to align studio priorities with delivery timelines and business needs. Team Development: Manage and mentor the studio team, supporting teams with effective workload allocation, guidance, and career growth. Resource & Vendor Management: Oversee freelance and vendor relationships, negotiating contracts, managing budgets, and ensuring optimal utilization of internal and external resources. Budget Management: Track and manage production and studio budgets, reviewing spend against forecasts, and delivering efficiencies without compromising quality. Process Improvement: Develop and refine standard operating procedures (SOPs), adopt new tools or systems, and introduce best practices to continually enhance performance. Performance & Reporting: Monitor key KPIs (throughput, lead times, cost per product), produce regular reports, and provide insights that support data-driven decision-making. What you’ll need to succeed Key Skills & Competencies Proven leadership experience in managing teams within a ecommerce studio environment Luxury fashion and accessories experience is highly preferred Excellent organizational and project management skills with the ability to prioritize and deliver at pace. Strong commercial awareness, with budget management and vendor negotiation experience. Analytical, data-driven, and confident in reporting on performance metrics. Collaborative approach with strong stakeholder management and communication skills. Ability to balance operational demands with creative objectives. Experience & Qualifications 5+ years in studio production, operations, or content management within an e-commerce environment. Luxury fashion and accessories experience is highly preferred Experience managing high-volume creative production, ideally within the luxury fashion, accessories, or lifestyle. Proven experience with production workflow tools and systems. Demonstrated track record of improving efficiency and meeting business KPIs. What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. We Invite All Applicants to Apply It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Manage the full lifecycle of eCommerce content (product listings, imagery, descriptions, brand banners, promotional assets) from creation through to go-live and ongoing maintenance. Develop, monitor and continuously improve content operations workflows, ensuring timely delivery, strong SLAs, adherence to brand guidelines and data accuracy. Coordinate with merchandising, marketing, design, product and logistics teams to ensure content readiness aligns with promotional campaigns, launches and inventory availability. Ensure quality control / QA of content: verifying accuracy, adherence to style guide/brand tone, SEO optimised copy, correct categorisation and visual presentation. Act as the primary operational hub for content systems (PIM, CMS, DAM) - managing content asset imports/exports, metadata, workflow tools and issue escalation. Analyse content performance, track KPIs (e.g., time-to-go-live, product readiness, error-rates, conversion impact) and provide actionable insights to improve operations and user experience. Drive process automation and system enhancements to remove manual bottlenecks and scale content operations as the eCommerce business grows. Maintain vendor/agency relationships (if applicable) for content creation and production, ensuring deliverables meet quality, cost and timeline expectations. Foster a culture of accountability, continuous improvement and cross-functional collaboration within the content operations team.

BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia. YOUR RESPONSIBILITIES Distributor Relationship Management: Build and strengthen relationships with new and existing distributors, drive growth and ensure brand alignment Order Management & Execution: Manage full order cycle, ensure accuracy and timeliness, prepare sales reports for regional and global reviews Sales Performance & Retail Excellence: Drive sell-out via partner reviews and merchandise optimization, support new store and shop-in-shop openings Quarterly Business Reviews: Evaluate partner performance, identify gaps and uncover growth opportunities Brand & Retail Standards: Ensure retail guideline compliance, deliver consistent brand presence and top consumer experience Business Planning & Forecasting: Build and update 3-5 year plans and quarterly forecasts, align with sales and financial goals Strategic Market Development: Identify market potential, white-space opportunities and new distribution models Partner Training & Enablement: Organize sales meetings, go-to-market sessions and training, equip teams to meet brand standards Market Visits & Competitor Analysis: Conduct site visits, assess execution and competition, provide actionable insights YOUR EXPERIENCE AND COMPETENCIES: Minimum of 6-8 years of sales experience in the fashion or lifestyle industry, including at least 3 years in distributor management within the MEA region and at least 2 years in a comparable leadership role. Strong track record of driving growth across distributor markets, leveraging strategic networking and market development skills Proven experience in people management, coaching and developing teams to achieve business objectives Strong communicator with excellent stakeholder management skills and the ability to build strong customer relationships Analytical, strategic, and results-driven, with a deep understanding of retail structures and market dynamics in MEA High sense of ownership and accountability in driving business performance Proficient in MS Office, fluent in English; Arabic and/or French are a plus High willingness to travel across the MEA region WE OFFER: BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application! Please hand in your application in English.

POSITION OBJECTIVE - The position is responsible for increasing business revenues - The position is responsible for developing, implementing and maintaining Standard Operating Procedures required as per Retail standards across stores to drive the business and gain customer satisfaction - Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store - Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Provide leadership and support to all the employees Key Responsibilities Sales and profitability: - Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage - Set store sales target to maximize the sales and profitability - Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources - Effective management of the operational costs, reduction in operational costs by automation - Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees - Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times - Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements - Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation - Interpret and make decision on operations and visual standards based on store and client's needs Employee development - Identify store training and development needs in conjunction with the Brand General Manager and training department - Formulate a succession plan, in conjunction with the Brand General Manager - Set KPI's and KRA's for direct subordinates and conduct performance appraisal and feedback - Involve in the selection and recruitment of the operational staff, when required - Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives Communication - Conduct regional sales and operations meetings on regular basis - Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performance - Ensure brand participation in loyalty program 'Club Apparel' - Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas Stock Management - Monitor store inventory in consultation with Brand General Manager and Brand Managers - Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales - Monitor slow-moving and out-dated stock, in consultation with Brand Managers - Ensure stock security measures are effectively managed by Store Managers Store design and projects Management - Involve in the design and layout process of the new store projects - Design a "New Store Schedule' prior to commencement of design process - Provide guidance to concept Architect during the design and implementation process - Conduct regular Project update meetings with the Projects team - Provide guidance and support to territory during set-up and merchandising phase Miscellaneous - Ensure enhanced brand visibility and provide inputs for marketing and brand awareness - Handling legal responsibilities related to store management/store opening/planning

Objective: This position is responsible for managing daily operations within the Distribution Center, with a key focus on inbound logistics, team supervision, inventory coordination, and process optimization. The role ensures timely execution of warehouse activities in line with service level agreements and supports continuous improvement across all operational areas. Key Responsibility: Inbound Operations Management Oversee the full cycle of inbound operations including scheduling, receiving, unloading, and put-away of shipments. Ensure timely processing of inbound deliveries in line with DC SOPs, KPIs, and SLAs. Coordinate with transport, vendors, and brand teams to ensure accuracy and efficiency in receipt of goods. Process Optimization & Efficiency Identify operational bottlenecks and implement corrective actions to streamline workflows. Monitor inventory accuracy, bin management, and system updates for inbound stock. Support automation and digitization initiatives to enhance warehouse productivity. Team Leadership & Supervision Manage and coach floor supervisors, team leaders, and associates to ensure performance and adherence to warehouse processes. Develop daily/weekly rosters and allocate manpower based on workload and priorities. Conduct training programs and performance evaluations to upskill the team and promote accountability. Stakeholder Coordination Serve as a liaison between brand teams, logistics, and quality control for all inbound-related concerns. Conduct regular review meetings to ensure alignment with business objectives and inventory availability. Ensure compliance with health and safety regulations across DC operations. Reporting & Documentation Track operational KPIs including receiving accuracy, put-away time, and space utilization. Prepare daily/weekly reports for senior management and recommend improvements based on data insights. Ensure documentation and audit trails are maintained as per internal policies and external audit standards. Desired Experience: Bachelor's degree in Engineering or a related field; a certification or diploma in Supply Chain Management is preferred. Minimum 4 years of experience in distribution center operations, preferably within the retail industry. Proven experience in managing inbound processes, team supervision, and inventory coordination. Strong communication and interpersonal skills to engage with cross-functional teams. Ability to analyze operational data, identify gaps, and implement process improvements. Detail-oriented with a strong focus on accuracy, safety, and compliance.

Responsible for Regional distribution centre setup and daily operations located in Dubai Lead the setup of Regional Distribution Centre in Dubai; Prepare user manual of Warehouse Management System Act as key user of internal Warehouse Management System for Regional Distribution Centre. Perform UAT / regression test for WMS & SAP Responsible of the 3PL management Monitor and measure the performance of the 3PL service providers to ensure their fulfillment on service level Responsible for the stock accuracy including stock control, cycle count organization and stock check in the warehouse regularly. Responsible of subcontracting expenses Contribute to cross-functionnal projects (B2B/B2C) In charge of packaging and B2C client experience linked to DC operations Identify improvement opportunities to enhance the warehouse operations efficiency and effectiveness